Fixed: Dropbox failed to Uninstall

Dropbox is a file hosting service that is available for both Windows and Mac users. It can perform a variety of functions for you, including file synchronization, client software, cloud storage, and personal cloud. Even though Dropbox is useful, many users prefer to uninstall it from their devices.

If you accidentally delete something, you’ll need a backup tool to create backups ahead of time or a recovery tool to recover lost data promptly. As a result, you should go to the home page and download the software yourself.

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Dropbox Failed to Uninstall Error Message

Uninstalling Dropbox is expected to be simple; users only need to do a few things

  • Step 1: Locate the Dropbox uninstaller in its installation folder 
  • Step 2: Double-click on it 
  • Step 3: Follow the on-screen instructions to complete uninstallation.

However, many people reported that an error message appeared during the process, stating that Dropbox failed to uninstall. It prevents them from successfully uninstalling Dropbox.

The Dropbox Uninstall window has three buttons at the bottom. They are as follows:

  • Back
  • Close
  • Cancel

However, in the middle of the Dropbox uninstallation process, only the Cancel button is available. You can try to uninstall Dropbox again by clicking it. According to user feedback, some people were successful, while others reported that their Dropbox uninstalls failed.

The following section will go over how to uninstall Dropbox on Windows 10.

Reinstalling the Dropbox application.

If Dropbox fails to uninstall on Windows 10, you should download the Dropbox offline installer, reinstall, and try again.

  • Step 1: Go to the Dropbox app’s download page.
  • Step 2: To get the offline installer, click the Download Dropbox button.
  • Step 3: Wait for the DropboxInstaller.exe download to complete.
  • Step 4: To finish installing the app, double-click on the installer.
  • Step 5: Locate the Dropbox icon in your system tray.
  • Step 6: Right-click it and select Quit Dropbox.
  • Step 7: Uninstall Dropbox once more.

As Administrator, launch the Dropbox Uninstaller

  • Step 1: Find the DropboxUninstaller.exe file.
  • Step 2: Choose Run as administrator from the context menu.
  • Step 3: To complete the uninstallation, follow the instructions.

Unsubscribing or Deleting from Dropbox Web

  • Step 1: Close the Dropbox app and the instance it is associated with.
  • Step 2: Go to the Dropbox login page.
  • Step 3: Sign in with the same account you’re using locally if you’re getting the Dropbox uninstall failed error.
  • Step 4: In the upper right corner, click the account icon.
  • Step 5: Go to the Security tab after selecting Settings.
  • Step 6: When the Dropbox fails to uninstall an error appears, navigate to the Devices section and look for the computer you’re using.
  • Step 7: Navigate to the Dropbox installation folder in File Explorer. C: Program Files (x86)DropboxClient is the default path.
  • Step 8: Locate Dropbox.exe and select Delete from the context menu.
  • Step 9: Restart the computer after emptying the Recycle Bin.

Manually Uninstalling Dropbox

  • Step 1: Open the Run dialogue box and enter %PROGRAMFILES(x86)%. (Alternatively, you can type the content into File Explorer’s address bar.)
  • Step 2: Open the DropBox and Client folders sequentially.
  • Step 3: Find DropboxUninstaller.exe, right-click it, and select Run as administrator.
  • Step 4: To finish uninstalling the app, use the Dropbox Uninstall wizard.

Manually Remove Dropbox Files

  • Step 1: In the Run dialogue box, enter %LOCALAPPDATA%.
  • Step 2: To open the LOCAL folder, press Enter.
  • Step 3: Hit Ctrl + A to open the Dropbox folder.
  • Step 4: Choose Delete from the context menu of any selected item.
  • Step 5: Enter %APPDATA%, %PROGRAMFILES%, and %PROGRAMFILES(x86)% into Step 6. 
  • Step 6: Run the textbox, then repeat the rest of the steps.

If all of the above methods fail, you should try adding full Registry permissions.


The Dropbox failed to uninstall error is common, but the good news is that it is easily resolved. Most of the time, you can’t get Dropbox to uninstall because the uninstaller is broken.

Many Dropbox users have resolved this issue by re-linking their accounts. This page contains a detailed step-by-step guide for uninstalling Dropbox when it fails.

That’s what you should do if Dropbox won’t uninstall. Try the solutions in the order they are listed, and one of them will resolve the problem.

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